Stienway(Steinway) d-rolled bridge saga- report

Farrell mfarrel2@tampabay.rr.com
Sat, 9 Jul 2005 09:18:41 -0400


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Oh David! Have no fear! My eyes bugged out when I read the original =
post. I was muttering all sorts of expletives to myself as I read much =
of it. But I didn't say too much for two reasons: 1) the original post =
indicated that Steinway reps were going to inspect the piano in the near =
future - so I figured let's let them take a look and see what they say; =
and 2) I wouldn't expect much better from them or any other manufacturer =
anyway - especially on a work of art whose construction and design and =
function is shrouded is so much mysticism.

I had a similar experience when I bought a new 1098 back in the mid =
1990s. That piano had a full 1/4-inch of reverse soundboard crown, the =
pinblock was separated from the backposts (you could slip a business =
card down into the crack), and on several notes in the middle of the =
keyboard a little green man down inside the piano would come out every =
time you played one of those notes and would ring an annoying little =
bell.

Both the dealer and Steinway techs said there was no problem with the =
reverse crown - I called NY several times asking to speak to a technical =
representative and two of the three I talked to did not know if Steinway =
pianos were supposed to have positive crown (concave on the =
rear/bottom). They did recognize the pinblock/backpost problem, but =
their solution was to simply route out a small groove on the pinblock =
top and glue in a strip of wood to cover up the crack (no clamps, no =
through-bolts, and most importantly - no new piano). The head of =
Steinway's concert techs (Patton I think, I forget his first name) from =
NY listened to the little bell man and after quite a bit of poking and =
prodding decided it was likely the v-bar casting and nothing could be =
done about it - however, the local dealer tech had the nerve to suggest =
that we would "get used to it".

So no, this letter wasn't news to me, however it is indeed an =
interesting situation.

So if you're looking for comments at this time, I'll bite - here goes!

Lines with the ">>" are from David R's original post on this topic.

>>Concerning the bridge/downbearing, let's keep an eye
>>on this if the buzzes have been eliminated for the
>>time being.=20

Okay, here is our opening prayer that the problem will just go away by =
itself - or at least the piano owner will not notice it in the future.

>>While it presents a situation to
>>keep an eye on, I do not want to make an immediate
>>pronouncement that there is something wrong there.=20

Believe me, nor will they EVER "....make an immediate pronouncement that =
there is something wrong there." That's what voicing needles are for!

>>The
>>primary thing that manufacturers look for is
>>the total composite bearing on the front and back
>>combined. This should, of course, be a positive
>>bearing.=20

"Should" be positive bearing? Does this mean negative total bearing can =
be okay?

>>Theoretically, there should be positive front
>>and back bearing. However, pianos seldom conform to
>>the theoretically correct.

This was the ultimate. These words clearly suggest that seldom does a =
new piano have positive front AND back bearing. WOW! That's a mouthful. =
Think about that for a minute.=20

Let me tell you: Every piano that I have put a new soundboard in has =
both front and rear positive bearing on every string! Not only that, the =
bearing on every string falls within a relatively narrow target range.=20

I guess if you throw a bunch of spruce flitches, some glue, and some =
piano wire into a pot and stir it up, that would likely yield an =
assembly that "...seldom conform(s) to the theoretically correct." This =
is lunacy.

>>I have taken many bearing
>>measurements - on both good sounding and
>>not-so-good sounding pianos. Some of the best sounding
>>pianos have exhibited the measurements you describe
>>below while some of the lesser sounding pianos
>>are textbook perfect. The downward forces of the
>>strings over the bridges (anywhere from 800 - 1100 lbs
>>of force) cause each piano to develop its own
>>unique shape.

What that really means is that some pianos appear to survive the =
manufacturing process and seem okay when they go out the factory door. =
But some pianos have collapsed soundboards before they even leave the =
factory. They really put a half-ton of downbearing on a new Steinway? =
That's a whole lot!

I guess this "unique (soundboard) shape" is likely a key to each piano =
having it's own personality.

>>Sometimes that "settling" can be
>>measured to exhibit what we technicians commonly cause
>>bridge roll. That in itself is not a great cause
>>for concern but rather a sign that we need to monitor
>>this in case tonal issues arise consistently with a
>>piano.

What the &*%# is this crap? Just like we need to monitor a pinblock/back =
separation on a new piano? Maybe we just need to monitor it and if the =
plate doesn't crack and the piano fold up like a suitcase before the =
warranty period ends, we have no problem? Maybe here is the real =
application for CA and bridge pins - if the strings keep creeping up the =
bridge pins because of negative front bearing, tap the strings down and =
glue them in place with CA! Personally, such "settling" would indeed be =
a "great cause of concern" if that were my piano.

>>In my experience, seating and leveling the strings,
>>hammer filing, voicing meticulously, hammer spacing,
>>and making sure the bridge pins are seated in
>>the bridges alleviate any tonal problems 98% of the
>>time. You MAY have one of the "2% pianos" there but
>>let's wait and see if problems develop again
>>before we determine a course of action.

No. IMHO, this is a mis-statement. What really is meant is that you may =
be one of the 2% of piano owners that won't give up and won't believe =
all the crap excuses and hand waving and story telling that the =
manufacturer spews out in an effort to wear you down.

BUT. As I stated earlier. Let's not jump to any conclusions. Let's wait =
to hear what transpires during the upcoming inspection......  ;-)

Terry Farrell

----- Original Message -----=20
From: "David Skolnik" <davidskolnik@optonline.net>

> I just had occasion to read this thread.  I need to leave for an early =

> tuning (Steinway D, in fact), so I can't afford the tortured sessions =
it=20
> usually takes me to excrete even a few sentences.  Perhaps I'll try =
later=20
> this evening.  I am, however, dismayed that, among other things, the=20
> manufacturers response seems to elicit only mild consternation on the =
part=20
> of list responders.  I too have gotten similar response, though not=20
> written, over the years.  Why is there not outrage on this list over =
this=20
> situation?  Are we still so afraid of the manufactures long reach and=20
> memory? I am.  But what would the technical community's response be if =
they=20
> presented such claims at a class at a convention, or in their =
promotional=20
> material?  What is a warrantee worth?   David R has made this=20
> public.  Assuming his assessment and observations are correct, what =
does it=20
> mean for any of us (or our clients) if we cannot see this situation=20
> successfully resolved?
>=20
> David Skolnik
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