Steinway d-rolled bridge saga- report

[Michael Gamble]

Hear him! Hear him!
Michael G.(UK)
----- Original Message ----- 
From: "David Renaud" <drjazzca@yahoo.ca>
To: <pianotech@ptg.org>
Sent: Saturday, July 09, 2005 1:57 PM
Subject: Re: Steinway d-rolled bridge saga- report


> You wrote:
> David R has made this public.  Assuming his assessment
> and observations are correct, what does it 
> mean for any of us (or our clients) if we cannot see
> this situation successfully resolved?
> David Skolnik
> -------------------------------
> 
> Good questions.
> 
>  My observations were followed up by my booking 2 
> other RPTs, independently to follow up. Both saw and
> confirmed the results firsthand. Thus I have some 
> degree of confidence that I am on track here.
>   
>  Someone asked about crown. Yes there is crown left
> on the board. It bas been suggested by more then one
> person that perhaps the bridge was carved this way....
> ...inverted slope. Especially since even the bass 
> bridge is inverted. I have seen stranger things.
> 
>   To me, the problem itself questions not the
> company's quality, stuff happens, everyone messes up
> from time to time...everyone. It is all about how
> one handles the problems when they do occur. Every
> technicians, and cooperation has had problems, not 
> everyone wants responsibility.
> 
>   So, they are sending someone next Thursday. 
> I will look forward to reporting on the outcome
> Thursday night.
> 
>   Let me say on another note. Without support as
> demonstrated my by Chapter PTG members, these 
> opportunities to learn through problems over the years
> would never be so educational, and I would have never
> come to the place I am now in my business. 
>   The support structure I have experienced,
> and the pool of collective knowledge are my top 2
> reasons to respect PTG.
> 
>                             Thank You
>                             Dave Renaud
>                        
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