This brings back memories of the piano dealer in CT during the 1980s -- was it A. Michaels? -- who had great difficulty with compression ridges, sb cracks, and a host of other issues. He even got an FTC investigation of Steinway, but it was to no avail. Perhaps if the institution's lawyers breathed flames at the local dealership they might be able to exchange the D, but don't hold your breath for them to put Del & the Rons in charge of the factory. Patrick On Jul 9, 2005, at 6:40 AM, David Skolnik wrote: > What is a warrantee worth? David R has made this public. Assuming > his assessment and observations are correct, what does it mean for any > of us (or our clients) if we cannot see this situation successfully > resolved?
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