Stienway(Steinway) d-rolled bridge saga- report

[Farrell]

I agree. There may be one solution though - what other pianos does the 
dealer carry? Most dealers allow a customer to trade up. That's how I 
finally solved my problem with my 1098. I traded up to a repossessed, er, a, 
"previously owned" Boston GP-178 grand (it was only a year or so old). Paid 
about a grand more, came home with a very, very nice piano (as factory 
pianos go), and got rid of a POS. You know, that was almost ten years ago - 
last year I still saw that same 1098 at the dealer - it had a price tag of 
$18K on it!

Terry Farrell

----- Original Message ----- 
From: "J Patrick Draine" <draine@comcast.net>

> This brings back memories of the piano dealer in CT during the 1980s -- 
> was it A. Michaels? -- who had great difficulty with compression ridges, 
> sb cracks, and a host of other issues. He even got an FTC investigation of 
> Steinway, but it was to no avail.
> Perhaps if the institution's lawyers breathed flames at the local 
> dealership they might be able to exchange the D, but don't hold your 
> breath for them to put Del & the Rons in charge of the factory.
> Patrick
>
> On Jul 9, 2005, at 6:40 AM, David Skolnik wrote:
>
>
>> What is a warrantee worth?   David R has made this public.  Assuming his 
>> assessment and observations are correct, what does it mean for any of us 
>> (or our clients) if we cannot see this situation successfully resolved?