reminders

[Michael Gamble]

This is a multi-part message in MIME format.

---------------------- multipart/alternative attachment
Hello Richard - about five years
Michael G.(UK)
  ----- Original Message -----=20
  From: Richard Gullion=20
  To: Pianotech=20
  Sent: Thursday, May 05, 2005 11:26 PM
  Subject: Re: reminders


  Michael:
  How long were you doing piano work, before you got to that point, of =
no ads, and no reminders. How about you others??.
  I go through my records monthly and call any one who is due. Some ask =
me to call another time, some book on the spot, some return my call a =
week or 2 later. I guestimate about 40% of those I call will do it =
again. Others say all is well. They usually call a year or two later. =
Some I just never hear from again. In some cases its just as =
well[clunkers]and others who knows!!

  Michael Gamble <michael@gambles.fsnet.co.uk> wrote:
    I never have sent out postal reminders. Never. I just use the phone. =
Neither have I advertised since about 1976 - it's all "word of mouth" =
and recommendation. I'm not trying to blow my own horn here - it's just =
the way it is.
    Regards
    Michael G.(UK)
      ----- Original Message -----=20
      From: Matthew Todd=20
      To: Pianotech=20
      Sent: Thursday, May 05, 2005 5:09 PM
      Subject: RE: reminders


      What is good period of time to let them respond?  Let's say their =
six month tuning is due June 15th.  Do you send the postcard a whole =
month before, the beginning of June?  Then how long do you wait to hear =
from them before you call them?

      Matthew

      David Love <davidlovepianos@comcast.net> wrote:
        First send a postcard reminder and then call only those who =
don't at
        first respond. Or, as I'm trying to do, start collecting email
        addresses so that reminders can go via email.

        David Love
        davidlovepianos@comcast.net=20



        ----- Original message ----------------------------------------
        From: Don=20
        To: Pianotech=20
        Received: Wed, 04 May 2005 16:32:48
        Subject: Re: reminders


        >Hi Michael,

        >Why not start "rating" the owners and their instruments, then =
only
        contact
        >those with superior qualities. You will work less hard and =
enjoy life
        more.

        >At 09:33 PM 5/4/2005 +0100, you wrote:
        >>Hello Phil and List
        >>I have a card system which, when I've tuned/serviced a piano, =
goes
        into the=20
        >>system under 6months/12 months hence. Every month I e! ! =
xtract all the
        cards=20
        >>for that month and systematically phone all those clients, =
making=20
        >>appointments within local areas (to cut down travel). Anyone =
phoning
        me for=20
        >>an appointment gets first crack at the whip and becomes a =
catalyst for

        >>appointments to be made in their area. Any "particular" =
clients -
        those with=20
        >>a high musical criteria - are phoned accordingly and other =
clients in
        their=20
        >>local area are contacted. In this manner I have successfully =
built up
        a very=20
        >>busy practice over the last thirty years or so which has found =
me hard
        at it=20
        >>tuning eight-or-more pianos a day. That was up to about a year =
ago.=20
        >>Currently I have about 600 clients due to be contacted. So I =
have a
        problem.=20
        >>There just isn't enough time to service all those clients. Now =
at the
        turn=20
        >>of the month from April to May I have to add another batch to =
the
        waiting=20
        >>list. I think there's only one way out of this predicament.... =
retire=20
        >>gracefully and let them phone me instead, at the same time =
telling
        them "I=20
        >>only work mornings and never at week-ends except for concert =
work"
        Then I=20
        >>tell them my fee - not forgetting to add - "change of pitch =
and
        repairs are=20
        >>extra and charged on a pro-rata basis plus parts". If they buy =
that...
        well,=20
        >>another trip to the bank at the week-end. :-) Oh... and yes! =
Don't
        forget=20
        >>the power of the mobile phone. Not only can you use it as an
        alternative=20
        >>front door bell (most people at home do answer the phone if =
not the
        front=20
        >>door) but it also keeps you "in touch" with base.
        >>Regards from a dark Sussex Downland Village
        >>Michael G.(UK)
        >>----- Original Message -----=20
        >>From: "Phil Bondi"=20
        >>To: "Pianotech"=20
        >>Sent: Wednesday, May 04, 2005 7:30 PM
        >>Subject: Re: reminders
        >>
        >>
        >>> Ric, I've gone from phone call reminders(rip) to postcard=20
        >>> reminders(better) to email reminders(best).
        >>>
        >>> Next I'm going to telepathically tell people when I'll be =
ringing
        their=20
        >>> doorbell.
        >>>
        >>> Seriously, whatever works for me won't work for the next =
guy..like
        Dave=20
        >>> Stahl..booking 6 months in advance is something I wouldn't =
do..why?=20
        >>> because it would make me sit by the phone and call and =
remind people
        that=20
        >>> they have an appointment on such and such a date. That may =
work for
        the=20
        >>> medical profession, but until piano service gets into the =
same
        league as=20
        >>> medical appointments, I'll stick with postcards and email.
        >>>
        >>> -Phil Bondi(Fl)
        >>>
        >>>=20
        >>
        >>
        >>_______________________________________________
        >>pianotech list info: =
https://www.moypiano.com/resources/#archives
        >>
        >>
        >>--=20
        >>No virus found in this incoming message.
        >>Checked by AVG Anti-Virus.
        >>Version: 7.0.308 / Virus Database: 266.11.3 - Release Date: =
5/3/2005
        >>
        >>

        >Regards,
        >Don Rose, B.Mus., A.M.U.S., A.MUS., R.P.T.
        >Non calor sed umor est qui nobis incommodat

        >mailto:pianotuna@yahoo.com http://us.geocities.com/drpt1948/

        >3004 Grant Rd. REGINA, SK, S4S 5G7
        >306-352-3620 or 1-888-29t-uner

        >_______________________________________________
        >pianotech list info: =
https://www.moypiano.com/resources/#archives

        _______________________________________________
        pianotech list info: =
https://www.moypiano.com/resources/#archives


        _______________________________________________
        pianotech list info: =
https://www.moypiano.com/resources/#archives

      __________________________________________________
      Do You Yahoo!?
      Tired of spam? Yahoo! Mail has the best spam protection around=20
      http://mail.yahoo.com=20



  Richard
  the "Piano Guy"
---------------------- multipart/alternative attachment
An HTML attachment was scrubbed...
URL: https://www.moypiano.com/ptg/pianotech.php/attachments/c0/fb/03/ee/attachment.htm

---------------------- multipart/alternative attachment--