My first bit of bad news

[Greg Newell]

When faced with situations like this where I 
absolutely HAVE to do SOMETHING when I'd really 
rather bail unless they buy the full package I'll 
just throw in a few drywall screws into the ribs 
on either side of the crack and call it a day. Kinda depressing really.

best,
Greg Newell



At 03:58 PM 8/15/2006, you wrote:
>Hi all.  I’ll vent on you because my husband 
>just doesn’t “get it”.  Today was my first 
>experience with telling a customer that her very 
>pretty 100 year old Ludwig upright has major 
>cracks in the soundboard and needs serious 
>help.  (It’s buzzing in the F4 area).  She spent 
>too much money on the piano, can’t afford an 
>overhaul, and just stared at me like I’m supposed to perform miracles.
>
>Any sympathy or miracle suggestions are welcomed.
>
>Michelle Smith
>Smith Piano Service
>Bastrop, Texas
>(512) 466-0238
>michelle at cdaustin.com
>
>
>

Greg Newell
Greg's Piano Forté
mailto:gnewell at ameritech.net
www.gregspianoforte.com