Problems with new Steinways

[reggaepass at aol.com]

  I was out in New York for a week of training at Steinway back in the 
'90s. On the last day, all involved went out to a lovely restaurant 
overlooking Central Park. The food was delicious and the drink was 
flowing. After we'd toasted our instructors and each other, I guess I 
got caught up in the spirit of thanksgiving because I then proposed a 
toast to Yamaha, whose good example of technician relations Steinway 
seemed to be starting to follow, and without whom, we probably wouldn't 
have had the opportunity to be at Steinway, said I. There was a very 
pregnant pause, only somewhat uncomfortable ('cause, hey, it was true), 
and we all consummated the toast with a laugh.

 FWIW,

 Alan Eder



 -----Original Message-----
 From: Erwinspiano at aol.com
 To: pianotech at ptg.org
 Sent: Thu, 7 Dec 2006 9:25 AM
 Subject: Re: Problems with new Steinways

   Yamaha & Kawai warranty service & technician friendly attitude 
has really set the Standard.  I would love for Steinway N.Y. to see that
 ........................... It's time to step up.

  
  
  
  



________________________________________________________________________
Check out the new AOL.  Most comprehensive set of free safety and 
security tools, free access to millions of high-quality videos from 
across the web, free AOL Mail and more.