I always new you were a smart guy. David Love davidlovepianos at comcast.net www.davidlovepianos.com -----Original Message----- From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Jon Page Sent: Thursday, December 07, 2006 4:54 PM To: pianotech at ptg.org Subject: Problems with new Steinways I love Steinways. The bulk of my business is making them play as they should have from the dealer. Many comments heard: "Why didn't it play like this from the factory?" Thanks to David Stanwood's genius, action work is simplified. Establish a solid foundation for regulation with a Stanwood application transforms every piano into a dream instrument, where the notes are articulated from the fingers and not the arms and shoulders. I judge a regulation and performance at pianissimo where finesse is most needed. Anyone can bang out notes. All too often we've heard performers whose interpretation of technique is force. Pianists soon learn that big technique need not be forced but finessed, with optimal action performance. I hope they keep their bar low because it makes me look very, very good. That said, <soap box> Dealers bottom line is profit. So what if a piano goes out unprepped. The customer selected it "as is" on the floor. IF, in subsequent months, the customer still has no complaints... there is no problem. Of course the customer figures...it's supposed to play this way, it's new and will 'break-in'. Hah. I personally no longer work on ones which are still under warranty because I don't want to get caught in the middle of coulda-shoulda-woulda. I know how it should be, the customer knows what they hoped it would be, the dealer knows what they delivered. The manufacturer has divorced themselves from the scenario. I come in somewhere between Zorro & Superman. My role is not as an advocate but in corrections. Book-em Danno -- Regards, Jon Page
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