Steinways /

[A440A at aol.com]

        Ric writes:

        <<to identify dealerships that do not live up to their part of

        the <<bargain>> implied in the present manufacturer / dealer

        relationship. >> << I'm quite serious Ed.  This seems to be at the 
core of the more serious 

minded complaints I keep hearing.  And its something that actually is a 
doable IMHO. << 

Greetings,
    First, the dealer would have to spend the money on a qualified tech, if 
they could find one.  Few are doing that. 
 
 
    The factory, I don't think, has the technicians needed to actually finish 
setting their pianos up.  They have enough assemblers, but as far as the care 
needed, there is simply not enough people or room to do it.  
     The major problem for many techs is not the condition of the instruments 
so much as the claims of such superior products combined with such poor 
condition of them.  The design of the instrument is the only thing superior left, 
imho.  The execution of that design, and the following adjustments, are far less
 than stellar, and seems to be deteriorating.  All the while, the 
condescension of the factory continues, and the people that know the disparity,(that 
would be us techs), wonder how they can get away with such a facade.  
Regards,  


Ed Foote RPT 
http://www.uk-piano.org/edfoote/index.html
www.uk-piano.org/edfoote/well_tempered_piano.html