Custom Piano Restoration

[RicB]

Dale  writes:

    One frustration/risk has been that when we  speak  enthusiastically
    of our own pianos or speak of a  subjective  tonal  experiences we
    run the risk of appearing to  be some kind of prima donnas or some 
    one selling the emperors new  clothes so we/many have been careful
    as to how much  we can say.  Truth is we are very excited about the
    sound we are hearing  &  Love hearing piano music played on
    instruments  that a pianist has  tonal Carte Blanche.


Hi again Dale.

Been thinking about all this, and all the other things that have been up 
this time around and have a few things I'd like to get off my chest that 
I think relate more to this comment of yours then all the rest of it put 
together.

Seems like several of the more enthusiastic RC & S folks here have this 
idea that I am some kind of opponent of the that approach.  Indeed a 
couple evidently view me directly fiendishly.  Anyone that has that idea 
simply hasnt been reading closely enough... or has been over defensive.  
Nothing could be farther from the truth. I'm so into the whole idea of 
trying out new things its ridiculous. And I've voiced nothing (and I 
mean nothing) but praise for the efforts and results I've seen by any of 
you involved in innovative endeavours. Thats a natural born fact. Its 
also a natural born fact I'm off on a radical turn myself when it comes 
to soundboard design.

In response to your comment/concern above,  I would say the following.  
There is nothing more seductive in the sales world then speaking 
genuinely enthusiastic about ones products.  Sales rule number one and 
more important then all the other put together is a genuine belief in 
ones product.  
 
Where things go astray is where you start turning people off.... and my 
reactions to where much of the negative talk about Steinway and their 
methods SHOULD be  IMHO a fairly poignant pointer to you all.  Because I 
am very very far from alone in the direction my reactions go.

Make no mistake about it.... I will be the first to be willing to 
acknowledge that Steinway NY may have production problems, and I have 
commented agreeably to the weaknesses pointed out by several inherent in 
the present dealership arrangement over there.  But only in an effort to 
contribute positively to the situation.  When you leave your 
customers... or skeptics... or adversaries, whatever they may be with a 
big sour piece of negativeness in their belly.... then you've lost.

Thats my beef... and thats all of it.... nothing else.

Sincerely
Richard Brekne