loose ethics

[Clark Sprague]

Tom, I think you said something extremely pertinent in your latest post.  You said that you got over 40 clients out of the deal from the dealer.  That is significant, and I think that you should do as Bob Davis said, try very hard to be the good guy to ALL sides here.  As an ex-dealer tech,  who is very young in the independent technician realm,  I would think that diplomacy and very careful choice of words is in order here.  AMHIK.
Clark A. Sprague, RPT
  ----- Original Message ----- 
  From: Tom Sivak 
  To: pianotech 
  Sent: Friday, December 29, 2006 10:18 PM
  Subject: loose ethics


  List

  I'd like to thank you all for your thoughtful and thought-provoking comments.  There was one issue that was brought up that I wanted to address.

  This piano was never on the floor so no one had a chance to notice this problem until I encountered it in the home on the previous tuning.  The gigantic sale that spawned this purchase and thousands of others necessitated the shipping of pianos directly from the factory and into the home.  

  I got almost 40 tunings from that sale and I get to keep those clients for myself.  I am indebted for this Gift of Clients, but I agree with you all that my loyalty should now be to those clients.  

  I need to digest all your suggestions and comments for the weekend and take action next week.  I mean, next year!

  I hope you all have a prosperous and happy New Year!

  Tom Sivak
  Chicago





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