Ethics again

[Tom Sivak]

As I mentioned in one of my later posts, this was an unusual situation.  They were closing one branch of the store before opening the new one.  The sale made it sound like they were liquidating all their stock at incredible one-time prices.  (I don't know exactly how cheap any of these pianos actually were, but the impression was that the store was closing and this was a once-in-a-lifetime opportunity to buy a piano.)  It worked.
   
  They sold all the pianos at the store, and started ordering more.  They would come in and go out the same day.  Uncrate them and load them on a truck.  Even getting that done was difficult.  As I said, I got about 40 tunings out of this sale and I'm only one of maybe a dozen tuners who slogged their way through all these new pianos.
   
  During this sale, which lasted about a month, I remember being called in one day to the warehouse, where I tuned 6 pianos in one day.  I came back the next day and they were all gone and there were new ones in their place.  I tuned 6 that next day, too.  There wasn't much time for any real prepping.  
   
  This is not how they usually do business. I've prepped many pianos there, and there's no time limit, just get it done right.  They have a checklist and you have to sign the card and indicate exactly what was done on each piano and what, if anything else, needed to be done.
  I don't want to give the impression that this situation developed from a shoddy business attitude.  It was as if a flood had come and all you could do was hang on and keep your head above water.
   
  Tom Sivak

David Lawson Pianos <dlawson at davidlawsonspianos.com.au> wrote:
  Hi From Oz,
I noted one very important fact to this whole discussion, that fact is
there was no presale piano preparation. Any dealer who just unpacks a piano
and sends it out to the client is not only asking for trouble, but is not
doing the right thing by the client, the manufacturer, the tuner or
themselves. All of this stuff going back and forward could have been nipped
in the bud if the right thing had been done in the first place.
Happy new year to you all.
David Lawson Wangaratta Australia

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Sent: Sunday, December 31, 2006 3:44 AM
Subject: Pianotech Digest, Vol 1282, Issue 137


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> Today's Topics:
>
> 1. Re: loose ethics (John Ross)
> 2. Re: aftertouch (ed440 at mindspring.com)
> 3. RE: Quantifying What You Hear... (Karl kaputt)
> 4. Re: aftertouch (Karl kaputt)
> 5. Re: Torque measurement (Ron Nossaman)
> 6. Re: Ethics Question on Loose Pins (Pianoman)
> 7. Re: loose ethics (Clark Sprague)
> 8. Re: ethics question (piannaman at aol.com)
> 9. Re: loose ethics (piannaman at aol.com)
> 10. Re: aftertouch (ed440 at mindspring.com)
> 11. looking for a tech (Steve Blasyak)
>


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