---------------------- multipart/alternative attachment In a message dated 2/24/2006 5:26:06 P.M. US Eastern Standard Time, tubist@swbell.net writes: I've been hired to tune 3 pianos at a school which is about 20 miles away. Two of the pianos are in the same room; the third is in a different room. Because of class schedules, the first two must be tuned between 8:00 a.m. and 12:00 noon (no problem there), but the third one is only available after 2:00 p.m., leaving me with a two-hour gap. Here's the question: is it reasonable to charge something for the two hours of downtime? I've already cut them a break on the tuning price, since there are six pianos involved I have a couple of similar situations here in northern Indiana. The before and after school suggestions are good, of course, but the ideal solution is to find another piano in the area to tune in between. If that is not possible, I find making appointment calls, doing research (catalogs, etc.), and napping to be useful. Small town hardware stores are almost always worth a browse, as well. In a rural situation, though, charging for downtime almost never works. In the more urban locations it is a little easier to find a customer who understands that your time has value, but most people would regard you as trying to benefit at their expense. If all else fails, you might have to build it into the cost next time. Some days napping really does seem like the most attractive thing to do..... John Stroup ---------------------- multipart/alternative attachment An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/a1/ae/56/c7/attachment.htm ---------------------- multipart/alternative attachment--
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