Business: getting and keeping customers

[William Benjamin]

Julia,

 

It is like I told my students.  If you want more business then go ahead and
dig for business.  If you are tuning four pianos a day or that equal in
tuning and shop work, forget it.

 

William

 

PIANO BOUTIQUE

William Benjamin

Piano Tuner Extraordinaire

 <http://www.pianoboutique.biz> www.pianoboutique.biz

The tuner alone,

preserves the tone.

 

  _____  

From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of KeyKat88 at aol.com
Sent: Saturday, October 07, 2006 9:05 AM
To: pianotech at ptg.org
Subject: Business: getting and keeping customers

 

Greetings, 

 

        Is it advantageous to be agressive with customers, ie; sending
reminder cards twice or calling if they dont call for a tuning within a
month after you'e sent them one reminder? Or...is it a turn off. I tend to
think it is a turn off.

 

        Before I was a tuner, when I needed my piano tuned, I simply called
my tuner. IMHO, it is something you just neeeed as a piano player!  My
tuners throughout the years never sent me a reminder card.  I do send them
to my customers. I usually ask if they want a reminder.  Thoughts?

 

Julia 

Reading, PA

 

 

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