Disklavier problem

[Jonathan Finger]

Several things you can check, but the first thing I'd check is the 
disk.  Is it a Yamaha disk?  The Disklavier system won't play 3rd party 
software as far as I know.
I've had clients have similar problems, only to find out they never 
tried to see if it would play other disks - so what appeared to be a 
hardware problem eventually turned out to be a software compatibility issue.

Jonathan Finger

Mike Kurta wrote:
>     Esteemed List:
>     New customer called, his Yamaha Disklavier won't work, he claims 
> it won't read the floppy disc (must be an early version).  Not sure if 
> it is on a vertical or grand.  Looking at it Monday, any quick checks 
> I can do before calling the local dealer?  I've been to the Red 
> Schoolhouse and have books and discs, but I'm not sure how to go 
> about this as they are pretty trouble free and I've never serviced  one.
>     Mike Kurta