this property is condemned...what would you have done?

[David Love]

New piano?  If so, it should be exchanged.  

 

David Love
davidlovepianos at comcast.net
www.davidlovepianos.com 

-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of piannaman at aol.com
Sent: Wednesday, September 20, 2006 7:36 PM
To: pianotech at ptg.org
Subject: this property is condemned...what would you have done?

 

 Just got home from a client's home.  She just purchased a piano around 3
months ago, and I was contracted by the store to do a warranty tuning.
While raising the pitch, I noticed a couple of loose tuning pins...then
another, another, another, etc.  All along the bottom row of pins.  

 

I called the owner of the store--a good friend of mine, btw--and told him
that the piano should be returned to the factory in exchange for a sound
instrument, as it is structurally unsound, and that any repair done to it
would be unsuitable to undertake in the customer's home.

 

What thinketh y'all?  

 

 

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