Yes, it's brand new. IMHO, exchanging it and letting the manufacturer deal with any possible repair/destruction is the right thing to do. The wheels are in motion. Dave Stahl -----Original Message----- From: davidlovepianos at comcast.net To: pianotech at ptg.org Sent: Wed, 20 Sep 2006 8:22 PM Subject: RE: this property is condemned...what would you have done? New piano? If so, it should be exchanged. David Love davidlovepianos at comcast.net www.davidlovepianos.com -----Original Message----- From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of piannaman at aol.com Sent: Wednesday, September 20, 2006 7:36 PM To: pianotech at ptg.org Subject: this property is condemned...what would you have done? Just got home from a client's home. She just purchased a piano around 3 months ago, and I was contracted by the store to do a warranty tuning. While raising the pitch, I noticed a couple of loose tuning pins...then another, another, another, etc. All along the bottom row of pins. I called the owner of the store--a good friend of mine, btw--and told him that the piano should be returned to the factory in exchange for a sound instrument, as it is structurally unsound, and that any repair done to it would be unsuitable to undertake in the customer's home. What thinketh y'all? Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. ________________________________________________________________________ Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20060920/e0b7ea10/attachment.html
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