this property is condemned...what would you have done?

[piannaman at aol.com]

David,
 
It's a Hallet-Davis, one of the Nordiska-made uprights.  
 
I think an in-store fix, or factory exchange will be the way to go here.  I didn't try tapping the pins.  There were too many, and they were pretty loose, all in a row.  IMHO, the block is no good.  I'd feel way more comfortabl experimenting in the store than in a customer's home. 
 
In any case, I don't think it should be the customer's problem.
 
Dave Stahl




Dave Stahl Piano Service
650-224-3560
dstahlpiano at sbcglobal.net
http://dstahlpiano.net/



 
 
-----Original Message-----
From: ilvey at sbcglobal.net
To: pianotech at ptg.org
Sent: Thu, 21 Sep 2006 8:53 AM
Subject: Re: this property is condemned...what would you have done?


Dave,
 
Can't you tell us the brand?   I take it tapping in a tuning pin did nothing?   If an identical piano can be exchanged, you can probably fix it in the store...

David Ilvedson, RPT
Pacifica, CA 94044





Original message
From: piannaman at aol.com
To: pianotech at ptg.org
Received: 9/20/2006 8:33:41 PM
Subject: Re: this property is condemned...what would you have done?


 Yes, it's brand new.  IMHO, exchanging it and letting the manufacturer deal with any possible repair/destruction is the right thing to do.  The wheels are in motion.
 
Dave Stahl



 
 
-----Original Message-----
From: davidlovepianos at comcast.net
To: pianotech at ptg.org
Sent: Wed, 20 Sep 2006 8:22 PM
Subject: RE: this property is condemned...what would you have done?


New piano?  If so, it should be exchanged.  
 
David Love
davidlovepianos at comcast.net
www.davidlovepianos.com 
-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of piannaman at aol.com
Sent: Wednesday, September 20, 2006 7:36 PM
To: pianotech at ptg.org
Subject: this property is condemned...what would you have done?
 
 Just got home from a client's home.  She just purchased a piano around 3 months ago, and I was contracted by the store to do a warranty tuning.  While raising the pitch, I noticed a couple of loose tuning pins...then another, another, another, etc.  All along the bottom row of pins.  
 
I called the owner of the store--a good friend of mine, btw--and told him that the piano should be returned to the factory in exchange for a sound instrument, as it is structurally unsound, and that any repair done to it would be unsuitable to undertake in the customer's home.
 
What thinketh y'all?  
 
 



Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more.


Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more.
________________________________________________________________________
Check out the new AOL.  Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20060921/ebc689a6/attachment.html