this property is condemned...what would you have done?

[piannaman at aol.com]

Patrick,
 
The reason I assumed it was made by Nordiska is that there was a Nordiska logo on the inside of the case, on the right side near where the fallboard slips in.
 
I've seen Hallet-Davises by at least three different manufacturers, including this one, others made by Pearl River, and yet another made by a factory I'm uncertain of.
 
Yes, I'm glad the dealer is willing to take it back.  I hope the manufacturer bails HIM out.  It's a far smaller hit to them than it would be to him from a financial standpoint.  And from an ethical standpoint, it would show a willingness to back up a product.  If they for some reason choose to NOT make good on their warranty, it wouldn't look too good.
 
Thanks for the info,
 
Dave Stahl
 
-----Original Message-----
From: jpdraine at gmail.com
To: ilvey at sbcglobal.net; pianotech at ptg.org
Sent: Thu, 21 Sep 2006 7:35 PM
Subject: Re: Re: this property is condemned...what would you have done?


> Original message 
> From: piannaman at aol.com 
> 
> David, 
> 
> It's a Hallet-Davis, one of the Nordiska-made uprights. 
 
FYI, I think this statement is semi-incorrect. I believe the 
Hallet-Davis is made by the Beijing Piano Co. as one of their several 
stencil pianos. 
According to Joe Swenson, tech rep at Geneva International, the 
Nordiska is made in a seperate manufacturing facility on the Beijing 
Piano "campus", and recently benefitting from lots of input from 
Geneva International in the area of quality control, improved scale 
design, etc. 
It's a very good thing your dealer friend is doing right by the 
customer, and I hope the manufacturer will be interested in fixing the 
quality control problems in the factory, not the customer's home. 
Patrick Draine 
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