Old upright-Honesty-Lost business= ok?

[Jonathan Finger]

Dave,
I understand that we all have to turn a profit to stay afloat, and so in 
that sense, our business *is* about the money.  But I hope you're not in 
it just for that!  If you are, I'd suggest you redouble your efforts in 
something truly profitable like day trading or real estate.  Shoot...  
buy a Subway franchise - at least you'll have plenty of good food! :)

My point is this:  Don't feel bad about losing this business.  You did 
something far more important than their patronage - you were honest with 
them.  When all is said and done, you can look back on this with the 
knowledge that you dealt with them honestly, and with integrity.  Their 
last technician can't do that.


Jonathan Finger RPT

Dave Smith wrote:
> Can anyone out there make me feel either better or worse for "losing 
> this business"?
>  
> Dave Smith
> SW FL