Bravo, David! This is what comes from having the customer's best interests in mind. Ed S. > >I told her what we needed to do---bring a tilter, take the action >out, CA the bridge pins, yada yada....and then I said >"what you really need, my dear, is a better piano; you're a >professional; you want to record in here; you have accompanists >coming in all the time---it's time to treat yourself with the respect >you deserve." > >She looked at me sheepishly and said "You're right, I know---but I've >had this ever since my Mom paid $15 a month for it in the '60's--- >it's a familiar old thing." > >I said "I know, I know....but the reality is it was a C- piano to >start with." > >She looked at me, with a slow smile, and said, "OK. A nice little >shiny black one, that feels nice and sounds nice and bright." > >I said "Yup, a small Yamaha or Kawai studio upright would be perfect." > >She said, "OK, let's do it; Oh, thank you, David---" all lit up now.... > >So I just need to find the right pianner, and we'll all be happy..... > >P.S. the dogs were nice, too. > >Nothing's new under the sun, my friends.....it's the human contact >that is the payoff in this business. > >Peace. > >David Andersen > >
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