What to tell clients

[Chris R.]

         Lately, after completing a tuning, clients are asking me "How bad was it?"  This seems like a simple question, but how do I tell them that it sounded disgusting, without implying they had a bad instrument?  And on the other hand if it sounded fairly good, how do I tell them that I hardly had to move it, without implying my tuning wasn't really needed.  This is what goes through my mind as I fumble to answer.  What are your thoughts?

Respectfully, 
Chris Rawson,CPT,RPT
www.key-leveling.com