What to tell clients

[Kent Swafford]

"Oh, no matter. It sounds great _now_, don't you agree?"



Kent



On Aug 9, 2007, at 11:11 PM, Chris R. wrote:

>
>
>          Lately, after completing a tuning, clients are asking me  
> "How bad was it?"  This seems like a simple question, but how do I  
> tell them that it sounded disgusting, without implying they had a  
> bad instrument?  And on the other hand if it sounded fairly good,  
> how do I tell them that I hardly had to move it, without implying  
> my tuning wasn't really needed.  This is what goes through my mind  
> as I fumble to answer.  What are your thoughts?
>
> Respectfully,
> Chris Rawson,CPT,RPT
> www.key-leveling.com
>
>