customers who complain about the price: oh, the last tuner charged only XXX (insert here the half of the usual-in-the-market-price). Into the bargain, they continue suffering a loss of reality: is the retuning in a few month included in your exorbitant price? No? Why not? The last tuner did so! I ask myself why they don´t call that cheap, charming, professional, good looking, quick and near-time available collegue again? Probably because he starved? Gregor >From: Thomas Cole <tcole at cruzio.com> >Reply-To: tcole at cruzio.com, Pianotech List <pianotech at ptg.org> >To: Pianotech List <pianotech at ptg.org> >Subject: Re: More comic relief >Date: Wed, 31 Jan 2007 23:51:28 -0800 > >Customers who play a single note and complain that it's out of tune. Or >they'll play a C-major triad built on C1 (on a spinet) which "sounds bad." > >No shows, like the lady today who left a message later on explaining that >she had an emergency. I wanted to explain to her that it would be better to >tell me that *before* I make the trip up the mountain. I guess "emergency" >means, "I don't have to look at my calendar" and "I don't have to pay you >any money." > >Stage crews who act like you aren't even there and make an unnecessary >amount of noise. > >Child humming the notes you're tuning. > >"The piano's in the garage." > >Callers who start off asking how much I would charge to tune their piano. > >Or say, "Since you tuned my piano... " > >People who schedule other service people on the same day you're coming. > >People who leave the house shortly before you finish the tuning. > >"Well, it sounds the same to me, but I guess it was time to be tuned." > >There's more but it's late... >Tom Cole > >PIANOTECHNICIAN at aol.com wrote: > >>Aside from the middle C wippen flange (or a tenor string) breaking on a 60 >>year old Acrosonic as you're trying out the piano after fine tuning it and >>are ready to leave and go home for the evening, here are my list of most >>annoying things in this business. How many can YOU think of? >>Housewives taking 5 minutes to answer the door when you're ringing the >>bell (always in mid January) >>Can't find a parking spot (big cities like NYC only) >>Customers that don't show up >>Competing with vacuum cleaners >>Competing with leaf-blowing machines in November >>Little children screaming >>Big dogs jumping all over you, little dogs barking each time you make a >>move >>Grandfather and cuckoo clocks going off every 15 minutes >>"My husband took the check book. Can I mail it to you?" >>"The last tuner charged me only $25 for a tune-up." >> It's 90 degrees outside, 100 in the house, and the customer is too cheap >>to put on the air conditioner. >>Dead mouse in piano. >>Piano needs everything, especially a complete action rebuild. "My children >>just started taking lessons, >>so make it just good enough for a beginner." >>New customer says, over the phone, "I think it's a Yamaha." You get there >>and it's a Russian piano, vintage 1978! >> Jesse Gitnik >>NYC >>Tech since 1980 > _________________________________________________________________ Express yourself instantly with MSN Messenger! Download today it's FREE! http://messenger.msn.click-url.com/go/onm00200471ave/direct/01/
This PTG archive page provided courtesy of Moy Piano Service, LLC