Noisy Yamaha Strings

[BRETT GLASS]

Aloha Patrick, I went round and round with a dealer here in Hawaii over
damp chasers. They and other dealers are living in the past about 40
years I'd say. They put the same watt bar in every piano grand 5 to 9
feet long spinet to studio they don't seem to care is what I first
thought. But I came to realize that they just didn't know better, how or
why I'm not sure. I've only been out here for 5 years . I talked with
Greg(Yamaha) and Rodger(DC) about this. Greg say sure a good thing as
long as it's installed properly. OK I'll bite and that is????? Oh well
you need to talk to DC. OK I see Rodger??? Well they know and have done
their home work , but when put in a corner and no way to explain
their way out it came down to the Dollars as it always does. So It's OK
to install at or below 25 watts without a stat. That leaves it wide open
for just about anything. I've got two customers on the island with
Steinway's that have three heater bars under them totaling over 75 watts
with no stat. They think it's OK because another tech told them so. This
will all pan out someday when a few of us all take the high road and make
the difficult choices despite the bottom line. If I were a dealer I'd be
concerned with everyone being all over the place. And I've got many many
customer here that think they have protected their pianos because they
were misinformed by people in the piano business that have not kept up
with the change in technology and the products available. Thinking that
because this is how we have done it for the last 25 or 30 years so it
must be the right way. Most of these customers pianos are a poster child
(much to their surprise) for the effects of high humidity. Cracks,
splits, rust On and On. I told Roger these would be great pictures for
their brochure except for that heater bar in the picture. He said that in
order to make change it is up to us in the piano business. well I'm
trying!Brett
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