Has THIS ever happened to you?

[Greg Newell]

James,
         Would you mind terribly quoting what 
your responding to in your posts? It would be most helpful.

Thanks,
Greg Newell



At 10:01 PM 2/28/2007, you wrote:
>Well, I know exactly how you feel because, as S 
>O P, the first thing I examine in any new 
>customer situation is the condition of the piano 
>bench (for the very simple reason that I don't 
>want to sit down and then have the client say I 
>"broke" their bench.  [Randy Potter 101])  Early 
>on what I found (and what I'm sure many find) is 
>that the bench "bottom" has been blown out, 
>normally because people stuff too much music in 
>there.  I note this and offer to repair same in 
>my shop for a fee that is actually very 
>profitable, considering it only takes about 
>twenty minutes total to do the repair.  What 
>you're experiencing is that most households 
>don't have anyone who knows how to fix anything, 
>basic woodworking, electrical, plumbing or 
>otherwise!  It's incredible but look around - 
>broken stair treads, loose and dangling veneer 
>pieces, music racks missing a screw on one or 
>both sides, leaky faucets, broken switch plate 
>covers - the list goes on and on.  You have to 
>pick and choose your battles:  I have one little 
>old sweet lady who has no family left who I'll 
>do anything for.  I have other clients with two 
>Hummers and a BMW and a John Deere in the 
>driveway, a reserved parking space for the 
>"domestic" help and a white C3 in the living 
>room and, even though I could probably make lots 
>of money there, I just pass . . . God bless us all.

Greg Newell
Greg's Piano Forté
www.gregspianoforte.com
216-226-3791 (office)
216-470-8634 (mobile)

2003,04,05 & 06 winners of
Angie's List Super Service Award