Hmmmm, similar to a story I have for today. Hamilton studio in rural Baptist church: Came in for tuning and the person who let me in said he was asked to tell me to stop tuning the piano so high; said several inthe congregation had trouble singing the hymns and that 4 different pianists had declared that it was tuned too high. Wipped out my trusty iPAQ w/Tunelab and played A1, A2, A3, A4, and A5. They were all very nearly dead-on pitch (thank goodness) even though I hadn't tuned it yet today and it's been about a year since I did. Education is what you did and all you can do. I explained standard pitch, the need to maintain tension at spec, etc., and that I would charge double to lower the pitch even a half step. He understood and agreed. Hope he's persuasive. Accounts get lost over stupid stuff like this. BTW ANOTHER way that an ETD can be very useful -- as a marketing and education tool. Alan Barnard Salem, MO Joshua 24:15 Original message From: richard.ucci at att.net To: pianotech at ptg.org Received: 01/25/2007 4:52:38 PM Subject: argh!! Hi folks, Tuned a yamaha m-450 (new) a month ago, woman calls back two weeks later and says the piano sounds "twangy". I get there today and she says it's really the way it's playing that is the problem. Says hammers are striking twice, and I ask her to play something for me. She is playing sooo softly she is barely pressing the keys down, while using the sustain pedal as well. I explain what is meant to go on in the action, jack and escapement etc., "well... my old piano never did that". Piano is right on by Yamaha specs, and plays well (when played normally). I set the letoff at about 3-5mm from the strings and it improved the situation. Oh, she also wanted to know why the tenor dampers weren't in a straight line like all the others.(I wanted to scream). What would you guys do besides what I did to correct the problem? Rick Ucci/Ucci Piano -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20070125/3d230b6d/attachment-0001.html
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