Hi Wayne
I've experienced this malady many.many times over the years with a variety
of Asian pianos. So if experience is a profound teacher & you want to
benefit from the hard knocks of others, then listen. Petrified felt will always be
........Petrified. Explain it to the client clearly. A rock is a rock
The money she saved on the piano now needs to go towards a hammer
transplant. There are times when heroic measures don't work & the patient/hammers,
what ever, are dead on arrival. You've done the heroic measures & so,
Knowing when to just say no, is an important part of the next generation of
protocols coming our way on these "pianos"..... sorry, I mean " Fortes"
I often think we as technicians are shy about telling our clients the
truth with confidence. Well,...I just had to finally get over it, & when I did
& every body was better served and less frustrated in the long run.
Hope it works out.
Dale
I have a customer with a newer Chinese piano with harsh sounding hammers. I
have tried chemical softener, needled and the piano still sounds bad. The
customer has chemical sensitivity so I can't use anything in her home now. I was
there a couple of weeks ago and used the steam method on the hammers and it
work great. I was happy and the customer was happy, but today she left a
voice mail saying the piano is harsh sounding again. How long will the steam
method last? Will I need to do this often? I just want to have a happy customer
with out having to swap pianos with her.
Wayne
Wayne Walker
Piano Tuner / Technician
Musicstop Acoustic Piano Service
264 Herring Cove Road
Halifax, NS, Canada
B3P 1M1
902-221-1540
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