Hi Wayne I've experienced this malady many.many times over the years with a variety of Asian pianos. So if experience is a profound teacher & you want to benefit from the hard knocks of others, then listen. Petrified felt will always be ........Petrified. Explain it to the client clearly. A rock is a rock The money she saved on the piano now needs to go towards a hammer transplant. There are times when heroic measures don't work & the patient/hammers, what ever, are dead on arrival. You've done the heroic measures & so, Knowing when to just say no, is an important part of the next generation of protocols coming our way on these "pianos"..... sorry, I mean " Fortes" I often think we as technicians are shy about telling our clients the truth with confidence. Well,...I just had to finally get over it, & when I did & every body was better served and less frustrated in the long run. Hope it works out. Dale I have a customer with a newer Chinese piano with harsh sounding hammers. I have tried chemical softener, needled and the piano still sounds bad. The customer has chemical sensitivity so I can't use anything in her home now. I was there a couple of weeks ago and used the steam method on the hammers and it work great. I was happy and the customer was happy, but today she left a voice mail saying the piano is harsh sounding again. How long will the steam method last? Will I need to do this often? I just want to have a happy customer with out having to swap pianos with her. Wayne Wayne Walker Piano Tuner / Technician Musicstop Acoustic Piano Service 264 Herring Cove Road Halifax, NS, Canada B3P 1M1 902-221-1540 ************************************** See what's free at http://www.aol.com. -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20070612/83b851cf/attachment.html
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