Steam treating hard hammers

[Wayne Walker]

We sold this lady the piano and just trying to solve the problem before we
have to swap pianos with her
Wayne

-----Original Message-----
From: Erwinspiano at aol.com [mailto:Erwinspiano at aol.com] 
Sent: Tuesday, June 12, 2007 1:38 AM
To: pianotech at ptg.org
Subject: Re: Steam treating hard hammers



  Hi Wayne
  I've experienced this malady many.many times over the years with a variety
of Asian pianos. So if experience is a profound teacher & you want to
benefit from the hard knocks of others, then listen.  Petrified felt will
always be ........Petrified.  Explain it to the client clearly. A rock is a
rock
    The money she saved on the piano now needs to go towards a hammer
transplant.  There are times when heroic measures don't work & the
patient/hammers, what ever, are dead on arrival. You've done the heroic
measures & so, Knowing when to just say no, is an important part of the next
generation of protocols coming our way on these "pianos".....  sorry, I mean
" Fortes" 
  I often think we as technicians are shy about telling our clients the
truth with confidence.  Well,...I just had to finally get over it, & when I
did  & every body was better served and less frustrated in the long run.
  Hope it works out.
  Dale


I have a customer with a newer Chinese piano with harsh sounding hammers. I
have tried chemical softener, needled and the piano still sounds bad. The
customer has chemical sensitivity so I can't use anything in her home now. I
was there a couple of weeks ago and used the steam method on the hammers and
it work great. I was happy and the customer was happy, but today she left a
voice mail saying the piano is harsh sounding again. How long will the steam
method last? Will I need to do this often? I just want to have a happy
customer with out having to swap pianos with her.
 
Wayne
 

Wayne Walker
Piano Tuner / Technician

Musicstop Acoustic Piano Service
264 Herring Cove Road
Halifax, NS, Canada
B3P 1M1
902-221-1540

 




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