Hi Greg... Just got through reading all the posts on this one... especially Bob Davis's .... Its clear that whomever did the work you are supposed to fix up botched the job completely and I'd echo Bob's advice not to bail the owners out too easily. I'd imagine that at this point you are probably looking at at least as much work fixing it up as your origional bid was... probably a bit more because you have to re-establish where every thing is supposed to be. Probably starting from key heights (back and balance rail felts) and on up. If you can be sure the fellow didnt touch the damper screws and adjust the dampers at all... then you could use that as a guide to how high the key ends should be with the original key end felt thickness.... I suppose you could fairly easily get back well into the ball park from there. Shesssh... tho... one is almost tempted to plop the thing back in their lap and say... next time around pay for someone you KNOW can do the job instead of looking for the cheapest possible solution. I'll be interested to see how this pans out. Cheers RicB
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