Dear Mark,You've gotten great advice from the designer (Del) and an adept voicer (David) who had been called in as a consultant by the Walters. If that's not authoritative enough advice to convince the dealer to hold back on using hardeners, give Charles Walter a call. I'm sure he (or some other member of his team) could give you helpful advice in how to proceed, technically and diplomatically. Bets wishes, Patrick Draine On 10/9/07, Mark Dierauf <pianotech at nhpianos.com> wrote: > > Yes, I only guessed Abel based on Del's statement. They are certainly > not too strident. I'll try and remember to get a pic when I'm there next > week. Thanks again to all - this has been most helpful! > > - Mark > -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20071009/8bd5cc5b/attachment.html
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