Clunker pianos - what do you do?

[JIMRPT at aol.com]

In a message dated 4/10/08 4:34:23 PM, lostchordclinic at ameritech.net writes:


> I also have a simple rule-of-thumb.  I give the customer- in writing, a 
> full assessment of the piano, its current value and its potential value - then 
> let the customer decide.  I have had many cases where I have given the 
> customer dozens of reasons to junk it and they will say "It was Grandmas - I want to 
> do it"  The money is green, they have made an informed decision, I have 
> full-filled my obligations and I like to pay my bills- so I do it.  Have a great 
> day!
>   
>  Steve Grattan
>  Lost Chord Clinic
> 
> 
> 
Steve;
In my opinion you are,,,, absolutely correct,,,, in your approach to this 
problem/opportunity so common in most of our businesses. Thanks for putting so 
succintly.
Jim Bryant (FL)


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