pay you later

[Tom Servinsky]

Simply put...it's COD unless prior arrangements have been agreed to.   It's worth mentioning to new clients what your policy is and stand by it. Then everything is clearly understood right upfront.
  I too have some very wealthy clients who are not on the COD basis as their bookkeeping is handled through some service several states away. 
I roll with the punches in those cases and figure it's not worth making a big deal.
Tom Servinsky
  ----- Original Message ----- 
  From: richard.ucci at att.net 
  To: pianotech 
  Sent: Friday, April 11, 2008 7:56 AM
  Subject: pay you later


  Friends,
  How do you handle the client that after your're finished tuning and present the bill, they say, "We'll send you a check". It is noted in bold letters on my invoice that payment is expected upon services rendered.
  Also, this usually occurs only with my most affluent clients.

  How does one nicely put it without looking broke or offending the client?

  Thanks,
  Rick Ucci/Ucci Piano
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