courtesey call

[Phil Bondi]

> It's utterly amazing to me that any dealer at any time in history has 
> even for a nanosecond (possibly even a picosecond) *ever* considered 
> compensating a contract tech for time wasted on a no show warranty 
> appointment under *any* conceivable circumstance. I think you might be 
> my new hero.
> 
Ron, this arrangement came after a number of warranty 
no-shows..I submitted my bill, and he paid..THEN we came to 
the agreement that I was to call first. My working 
relationship with this dealer has been mostly positive and a 
trust has developed over the years. He knows I'm not going 
to rip him off (he has been in the past), and I know what's 
expected from me. It works for us.

-Phil Bondi(Fl)