courtesey call

[Dean May]

Do you send it from your cell phone? I'm looking for something that will
allow me to send by email.

Dean

Dean May             cell 812.239.3359 

PianoRebuilders.com   812.235.5272 

Terre Haute IN  47802

 

-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of Scott Jackson
Sent: Friday, April 11, 2008 11:55 PM
To: Pianotech List
Subject: Re: courtesey call

Now that i have mobile phone numbers for most customers, i have taken to
sending a text message confirmation. You can save a template message, then
you only have to drop in the correct date and time. This also ensures that
the customer has my name and contact number on record.

Scott Jackson


----- Original Message ----- 
From: Willem Blees
To: Pianotech at ptg.org
Sent: Saturday, April 12, 2008 4:17 AM
Subject: courtesey call

So what are your policies? Do you call the day before, as a courtesy, to
remind your customer of your appointment, saying something like "This is a
courtesy call to remind you of our appointment tomorrow at 9 o'clock".