Customer Database

[Fenton Murray]

Check with Tremaine Parsons. I don't mind sharing, but I'd be able to provide zero, nada, zip support, so I don't think we'd get far.
Fenton
  ----- Original Message ----- 
  From: Dean May 
  To: 'Pianotech List' 
  Sent: Saturday, April 12, 2008 11:14 AM
  Subject: RE: Customer Database


  Are any of you who've developed these Access programs willing to share? 

   

  Dean

  Dean May             cell 812.239.3359 

  PianoRebuilders.com   812.235.5272 

  Terre Haute IN  47802

   


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  From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Mark Dierauf
  Sent: Saturday, April 12, 2008 1:22 PM
  To: Pianotech List
  Subject: Re: Customer Database

   

  I parted my MS Access tables over to SprintDb Pro for the Pocket PC ( http://www.kaione.com/ ). It involved redesigning the data-entry forms, but uses the same data as my desktop, and is synced every time I drop the PPC into its cradle. The biggest disadvantage with Access on the PPC is that you can's update queries that use data from multiple tables, but it's possible to use backdoor workarounds to overcome this limitation. Other than that, SprintDb is a very robust program, with full subform capabilities, so one can design pretty much anything you'd want. 

  - Mark Dierauf

  Fenton Murray wrote: 

  Michelle,

  I paid someone to customize Access for me. It took a while of working together and was money very well spent, before that I used a DOS flat data base. I enter/update a reminder date for each tuning manually. Let me know what you're able to do with Pocket PC, I worked long and hard on that and to date I'm only able to view Excel spread sheets of different tables, like names and phone numbers, no relational capabilities. Anyway, I'm no computer expert so I just pay people to do it.

  Fenton

    ----- Original Message ----- 

    From: Leslie Bartlett 

    To: 'Pianotech List' 

    Sent: Saturday, April 12, 2008 7:42 AM

    Subject: RE: Customer Database

     

    I don't know if Time and Chaos will do this......  It's a dumbed down OUTLOOK, but it is more than adequate for me. Don't know if it will email from particular fields, but their help people could give you that info.

    les bartlett

     


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    From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of Michelle Smith
    Sent: Saturday, April 12, 2008 8:01 AM
    To: 'Pianotech List'
    Subject: Customer Database

    Hi guys.  I've been talking to my brother-in-law (who is a programmer) about creating a customer database for my business.  It would of course have all the usual fields concerning customer information, piano information and date the piano was last tuned.  The thing I'm really wanting that I haven't seen in other software programs is for it to send me reminders based on when the piano was last tuned instead of when it should have been tuned.  For example, I have a customer set up for reminders every 6 months.  If they wait a couple of months to have their piano tuned, I want the program to automatically shift future reminders based on their most recent tuning date.  

     

    In addition to this, we're working on a feature that would automatically send e-mail reminders to customers.  

     

    This information would hopefully be transferrable to a spreadsheet on my PocketPC then I could also conceivably enter the info at the customer's home and then sync it with the main database when I get home.  

     

    Has anyone seen a piece of software like this?  I don't want to reinvent the wheel.  

     

    Michelle Smith

    Smith Piano Service

    Bastrop, Texas

     

     

     

     

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