Failed string splicing -- charge for time?

Farrell mfarrel2 at tampabay.rr.com
Sun Apr 20 13:31:17 MDT 2008


That's exactly what I was thinking Bob - but didn't have the energy to write.....

Terry Farrell
  ----- Original Message ----- 

  The failed repair at the car shop is not equivalent to a failed splice. A splice is a repair which is less expensive, in trade for a certain percentage risk of failure. What if the car shop had said, "You have a stuck valve. Replacing it will fix the problem for sure, but will be expensive. If you like, we can try running a liquid cleaner through the engine, which might or might not fix the problem, but will be much cheaper and usually works. If it is successful, it will be acceptably so. Your call." Then I think it would be equivalent.

  Our experience with a fairly low failure rate on splices leads us to feel ethical in offering this choice to the client, but the client must take the risk. On the other hand, if I did replace the string and it broke, I would expect to eat the cost as part of the overhead of running a business, unless I could demonstrate that the scale was faulty, in which case the client would still be responsible.

  Bob Davis

  In a message dated 4/20/2008 11:47:48 A.M. Pacific Daylight Time, pianoforte at pianofortesupply.com writes:
    I'll leave it to you to judge how this relates or compares, but  I 
    recently had my car repaired at my local shop, with whom I have a good 
    relationship going back 10 years.  The repair failed after 2 days and I 
    am bringing the car back in for the job to be re-done properly.

    Will I be paying them twice to do the job properly once?    
    Noooooooo........

    Jurgen Goering








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