successful splice, customer failure

[Leslie Bartlett]

I am quite sure the customer with the broken string on his Schimmel  who
invoked several gods in the process of stomping up stairs, whose piano was
35 cents flat at the top and 15+ cents flat at the bottom, yet had it "tuned
within the last year or sometime" does not wish me as his tuner, and after
the response to my comments,  I chose to return the check to the person. The
characteristic "chinks" at each of the agraffes should have warned me,
though I tumed one piano over a period of years at regular intervals where
the "chinks" never went away.  I've done this one other time in my 15 years.
I don't want the money of someone who has unfairly decided I'm incompetent.
It happens.    There is no way he will be convinced otherwise, even though I
can document an excellent service record over numerous years.  So for better
or worse, he's out nothing, and I can take a loss better than sleepless
nights of self negation.
les bartlett
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