Calling Potential Clients

[David Ilvedson]

Matthew, 

I don't think you will be getting much of Jon's business.   You will get some price shoppers when you are starting out and that is a fact of life.   You will be tuning the bottom of the heap.   Keep that in mind for when you have the experience/skills the future will bring.   Believe me, you don't have them yet...

Keeping clients is really a simple matter, once you have the skills, of 1st class service:   Vacuuming easily accessible areas of the piano, tightening the bench, solid tuning and good client inter-action.   Client inter-action includes always mentioning service needed and follow up.   

David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: "Matthew Todd" <toddpianoworks at att.net>
To: "Pianotech List" <pianotech at ptg.org>
Received: 4/24/2008 7:20:09 PM
Subject: Re: Calling Potential Clients




>Jon Page <jonpage at comcast.net> wrote:
>   
>  "Who's business are you trying to take away?"
>   
>  **yours**
>   
>   
>  Matthew
>  I think it would be better to mail a card or letter. They may be satisfied
>with their present tuner and not like a call.

>Who's business are you trying to take away?

>Couldn't you ask the other area tuners for referrals? Maybe they
>would like to free up some time and pass them along.
>-- 

>Regards,

>Jon Page