Calling Potential Clients

[Matthew Todd]

Just because I live 2,500 miles away from Jon, doesn't mean people won't see the need for my services, lol.  No seriously, though, I am not at the bottom of the heap here.  I've hit a gold mine with no good techs in my area before I came.  I've already found that there is one tuner in the area, or shall I say "tooner".  He can't set pins worth the flip.
   
  I want to thank everyone for their responses to my questions.  I was able to get a better understanding from different perspectives.  I have made a little filing system on my portable harddrive with the different subjects categorized.  Thanks again!
   
  Matthew
   
   
  PS.  David, do I know you?  It sounded like from your last e-mail that you know me and my experience/skills, but I don't think I've ever met you.  Am I mistaken?
  
David Ilvedson <ilvey at sbcglobal.net> wrote:
  Matthew, 

I don't think you will be getting much of Jon's business. You will get some price shoppers when you are starting out and that is a fact of life. You will be tuning the bottom of the heap. Keep that in mind for when you have the experience/skills the future will bring. Believe me, you don't have them yet...

Keeping clients is really a simple matter, once you have the skills, of 1st class service: Vacuuming easily accessible areas of the piano, tightening the bench, solid tuning and good client inter-action. Client inter-action includes always mentioning service needed and follow up. 

David Ilvedson, RPT
Pacifica, CA 94044

----- Original message ----------------------------------------
From: "Matthew Todd" 
To: "Pianotech List" 

Received: 4/24/2008 7:20:09 PM
Subject: Re: Calling Potential Clients




>Jon Page wrote:
> 
> "Who's business are you trying to take away?"
> 
> **yours**
> 
> 
> Matthew
> I think it would be better to mail a card or letter. They may be satisfied
>with their present tuner and not like a call.

>Who's business are you trying to take away?

>Couldn't you ask the other area tuners for referrals? Maybe they
>would like to free up some time and pass them along.
>-- 

>Regards,

>Jon Page

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