scratched key cover

[voce88 at aol.com]

Mike posted first, but?I could meet you in South Jersey and we can help, Rich. Also, maybe Fred R. can help. He does finishing, doesn't he?

Rich Galassini
Cunningham Piano Co.





I need some help with a very agravating situation. New client, Wurly spinet ca: 70's with the flat sliding key cover that folds over keyfronts. 

After removing the top part which was screwed in at both sides (the part with the music rack), I tuned the piano and replaced the top just as it was before.

?

That night I get a call from the owner saying , "You scratched up my piano!

?

I went back the following day and indeed the key cover is rubbing in several places. I drilled two new screw holes and tilted the cover back so as to not rub the keycover, but now I am faced with making repairs to?said cover.

?

I don't do repairs to the case and am having trouble finding someone who does.

I could use some advice on this mess, and has this ever happened to any of you folks?

Also, to what extent dollars wise ,should I be held liable?

?

Thanks,

Rick Ucci / Ucci Piano?





-----Original Message-----
From: Mike McCoy <mjmccoy at usa.com>
To: Pianotech List <pianotech at ptg.org>
Sent: Sat, 26 Apr 2008 10:26 am
Subject: Re: scratched key cover


Rick,

?How far are you from Langhorne, PA? I can probably help you.

Mike McCoy

richard.ucci at att.net wrote: 

I need some help with a very agravating situation. New client, Wurly spinet ca: 70's with the flat sliding key cover that folds over keyfronts. 

After removing the top part which was screwed in at both sides (the part with the music rack), I tuned the piano and replaced the top just as it was before.

?

That night I get a call from the owner saying , "You scratched up my piano!

?

I went back the following day and indeed the key cover is rubbing in several places. I drilled two new screw holes and tilted the cover back so as to not rub the keycover, but now I am faced with making repairs to?said cover.

?

I don't do repairs to the case and am having trouble finding someone who does.

I could use some advice on this mess, and has this ever happened to any of you folks?

Also, to what extent dollars wise ,should I be held liable?

?

Thanks,

Rick Ucci / Ucci Piano?


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