scratched key cover

[David Ilvedson]

The top part is is attached to the key cover so theycome out together...right?   I'm still unclear about why you had to drill new holes?   What do you think happened?   It worked for years, so you must have re-installed it incorrectly...I'd say you need to pay to fix it...certainly some Howards would go a long way to making the scratches less noticeable.  

When I remove case parts, such as fallboard/cheekblocks, I always warn the customer about the tight fit and I have little control over scratches to the inside of the arms.   I am very liberal with my disclaimers...;-]
I'm wondering whether a sheet of paper slipped between the checkblocks/case might eliminate that problem?   I

David Ilvedson, RPT
Pacifica, CA  94044

----- Original message ----------------------------------------
From: richard.ucci at att.net
To: pianotech <pianotech at ptg.org>
Received: 4/26/2008 6:48:43 AM
Subject: scratched key cover


>I need some help with a very agravating situation. New client, Wurly spinet ca: 70's 
>with the flat sliding key cover that folds over keyfronts. 
>After removing the top part which was screwed in at both sides (the part with the 
>music rack), I tuned the piano and replaced the top just as it was before.

>That night I get a call from the owner saying , "You scratched up my piano!

>I went back the following day and indeed the key cover is rubbing in several places. 
>I drilled two new screw holes and tilted the cover back so as to not rub the 
>keycover, but now I am faced with making repairs to said cover.

>I don't do repairs to the case and am having trouble finding someone who does.
>I could use some advice on this mess, and has this ever happened to any of you 
>folks?
>Also, to what extent dollars wise ,should I be held liable?

>Thanks,
>Rick Ucci / Ucci Piano