scratched key cover

[richard.ucci at att.net]

No David, they don't come out together. This is the model that slides with the scissor type hardware underneath, and folds down at a right angle over the keyfronts.
-------------- Original message from "David Ilvedson" <ilvey at sbcglobal.net>: -------------- 


> The top part is is attached to the key cover so theycome out together...right? 
> I'm still unclear about why you had to drill new holes? What do you think 
> happened? It worked for years, so you must have re-installed it 
> incorrectly...I'd say you need to pay to fix it...certainly some Howards would 
> go a long way to making the scratches less noticeable. 
> 
> When I remove case parts, such as fallboard/cheekblocks, I always warn the 
> customer about the tight fit and I have little control over scratches to the 
> inside of the arms. I am very liberal with my disclaimers...;-] 
> I'm wondering whether a sheet of paper slipped between the checkblocks/case 
> might eliminate that problem? I 
> 
> David Ilvedson, RPT 
> Pacifica, CA 94044 
> 
> ----- Original message ---------------------------------------- 
> From: richard.ucci at att.net 
> To: pianotech 
> Received: 4/26/2008 6:48:43 AM 
> Subject: scratched key cover 
> 
> 
> >I need some help with a very agravating situation. New client, Wurly spinet ca: 
> 70's 
> >with the flat sliding key cover that folds over keyfronts. 
> >After removing the top part which was screwed in at both sides (the part with 
> the 
> >music rack), I tuned the piano and replaced the top just as it was before. 
> 
> >That night I get a call from the owner saying , "You scratched up my piano! 
> 
> >I went back the following day and indeed the key cover is rubbing in several 
> places. 
> >I drilled two new screw holes and tilted the cover back so as to not rub the 
> >keycover, but now I am faced with making repairs to said cover. 
> 
> >I don't do repairs to the case and am having trouble finding someone who does. 
> >I could use some advice on this mess, and has this ever happened to any of you 
> >folks? 
> >Also, to what extent dollars wise ,should I be held liable? 
> 
> >Thanks, 
> >Rick Ucci / Ucci Piano 
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