That's what I do most of the time, although sometimes when it might be a future customer, and I didn't have to drive out of my way to get there (maybe just a few blocks over from another appointment), and it only takes five or ten minutes, I'll just suggest that they slip me a 20 and I'm on my way....... Terry Farrell ----- Original Message ----- From: Fenton Murray To: Pianotech List Sent: Monday, August 11, 2008 11:23 PM Subject: Re: Rates, etc Mathew, This is my how I charge for service calls, be it tuning, consultation or repair or a combination there of. A .5 hour charge for the service call, plus my time. So if I am at the house for 6 minutes, that would be .5 plus .1 equals .6 hour charge. It works for me. Fenton ----- Original Message ----- From: Matthew Todd To: pianotech at ptg.org Sent: Monday, August 11, 2008 6:25 PM Subject: Rates, etc Hello friends, I will be going to a new client in a few weeks. They have an upright they will be selling, but a couple of the keys do not work. So I will be going to repair them so she can sell it. When I go on a service call, I don't charge any less than my tuning fee. My question is, what if the only problem with this pianos keys not working is a binding keyslip? Would it be ethical to still charge my standard service call charge, whether I am there 5 minutes or one hour? Thanks, Matthew -------------- next part -------------- An HTML attachment was scrubbed... URL: https://www.moypiano.com/ptg/pianotech.php/attachments/20080812/574f2695/attachment.html
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