[pianotech] RPT invoices and followup work

[Shawn Brock]

Hello,

I use them more out of convenience than for any other reason.  A place I performed some part time work for used a somewhat modified RPT invoice and I liked those a little better in some ways.  The downside to them was they were larger than the RPT invoices, that made them cumbersome to carry...  However they had space for multiple pianos on one invoice and I loved that!  I tried custom invoices and the RPT invoices and have found the RPT invoice a cheaper and more convenient way to go for me.  You might consider just having a stamp made with your name/business name, RPT, address, phone, Web site and so on so you can just stamp a book at a time or what ever.  The stamp and RPT invoice is the cheaper way to go and it still looks professional.  I think my stamp was about $20 or less at Staples.  I order 6 books at a time from the PTG and stamp 1 book at a time.  One thing I like about this is if I move or any of my info changes all I have to do is get another stamp, I'm not stuck with a bunch of invoices that hold false contact information.  I cant say having all the options on a invoice has led to more work.  It is convenient when you work at an institution where the person who makes the decisions and pays the bill is not the person who takes the bill from you (I.E) Churches and clubs, its a little like leaving them a note of any problems you have found.  I can't say its helped to remind anyone or push them to getting said work performed though.  You might want to give the stamp and RPT invoice thing a try and if you don't like it your not out much money.  You can always use the stamp for other things.  I will use my stamp on any business related envelopes, bank deposits and so on.  

Regards,
Shawn Brock, RPT
513-316-0563
www.shawnbrock.com
  ----- Original Message ----- 
  From: John Formsma 
  To: Pianotech List 
  Sent: Tuesday, December 09, 2008 9:15 AM
  Subject: [pianotech] RPT invoices and followup work


  What are your results of getting "extra" work (i.e., beyond tuning) by using the RPT invoices from PTG?


  I'm looking at modifying the stock RPT invoice that PTG sells. I.e., taking it to my local printer to get my business name and logo on the top.  But keeping most of it like it is.


  What I like on the RPT invoice is the space there that indicates service needs to be done in particular areas: dampers, regulation, etc.  I'm thinking that the visual right there in the customer's hands is good.  But even if that needed work is pointed out to the customer, does it increase your service work in those areas?  (I'm oh-so-well aware that there are those who only want there pianos tuned, so I'm not talking about them.  I'm talking about the conscientious piano owner.)


  What I don't like (at first glance anyway) is that one invoice needs to be used for each piano.  I often do work for churches where there are multiple pianos. In these cases, one invoice per piano seems overkill.  But it might be helpful to get some extra work if problems are noted for each piano.


  Are there any other fields that you have added to your own personal invoice that the RPT invoice doesn't have?  



  Any other thoughts?


  Thanks in advance.

  -- 
  JF
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