[pianotech] RPT Credibility and "Status" (pianolover 88)

Andrew Anderson anrebe at sbcglobal.net
Fri Dec 19 09:46:50 PST 2008


Gentlemen,
You are talking past each other.

Israel eloquently described how the Guild is working to promote a  
credential that will help protect the public against some of the more  
egregious "hacks" of our trade as well as generally elevate the  
quality of service available to the public.

You can argue all you like that the Guild has not yet achieved that  
goal in your personal corner of the globe.  If it hasn't that is  
partially your fault.  I think it eventually will achieve broader  
recognition and that is potentially a good thing.  All of your  
involvement will make it a good thing.

What the Guild has done for us is provide a forum for information  
sharing here, and a continuing education program that together has  
helped to elevate the quality our trade offers the public.  That alone  
is a praiseworthy accomplishment.

This coming from someone caught between piano selling and piano  
servicing.  I've been too busy the past two years to get away to the  
national conventions and take my tests.  I plan to.  Meanwhile the  
Guild's efforts are worthy of respect and support in my opinion.

If you don't like not being able to list alongside RPTs on guild  
literature, earn the certification by completing the democratically  
crafted process.  Otherwise, what really is the problem?  There is  
another organization where you can purchase their "certification."  Of- 
course making it a simple revenue item does debase its value.  The  
Guild has enhanced the value of its certification (minimal though it  
may be) by requiring democratically recognized skill levels be met in  
order to obtain the certification.

For some this is easy because they have the skill already, others will  
discover weaknesses in their skillset and will rise to the challenge  
and develop that skill.  And, as in any population, some will drop-out  
and become ultra-defensive.  We can craft our response to such  
individuals to encourage them to accept the challenge and obtain  
skills they apparently lack.  Ultimately the choice is theirs how they  
will relate.

JMHO,
Andrew Anderson



On Dec 19, 2008, at 10:46 AM, pianolover 88 wrote:

> The respect and trust I have earned, and continue to enjoy, comes  
> from the professional relationships I've developed with my customers  
> over many years, not a piece of paper. They keep calling me and  
> referring me because they are more than happy with the high quality  
> of service and care I give to them and their instruments. People  
> paying for my service expect high quality results, and that's what I  
> deliver, along with a friendly, professional appearance and  
> demeanor, and enthusiasm and a love for what I do. Becoming an RPT  
> won't get you far if you can't sell yourself. I truly believe that  
> *most* people who take the RPT test do it for themselves, and not so  
> they can parade the certificate in their customer's face, lol! I  
> think for many, it gives them a sense of pride and validity. I  
> already have that.
>
> Terry Peterson
>
> <This is what - in the eyes of the public - constitutes a  
> "professional"
> > with all the respect and a presumption of trust that entails.
> > Israel Stein<
>
>
> Send e-mail faster without improving your typing skills. Get your  
> Hotmail® account.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20081219/095cea17/attachment-0001.html>


More information about the pianotech mailing list

This PTG archive page provided courtesy of Moy Piano Service, LLC