Brentwood piano has low low keys

[KeyKat88 at aol.com]

Greetings,
 
            Servicing a Brentwood (serial 72722) ( year?) piano (which 
desparately needed a pitch raise and had some loose tuning pins), I discovered that 
the keys are terribly low. There were about 1/8" worth of punchings under the 
balance rail(!), and the keys are so low that the jacks dont even come in 
contact with the let off buttons on a keystroke. It's capstans are turned almost 
all the way up and the balance rail pins stick up about 1/4" out of the key 
shoe! I could hardly believe that this got out of the factory, let alone the 
dealer.
  I suspect this animal may be a "wet piano". Are these pianos notoroius for 
this?  What to do? I think the answer is to shim up the entire balance 
rail...what say anyone? I there anything else I should check first?
 
Julia Gottshall
Reading, PA 



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