turning down unwanted biz

[Michael Magness]

On Wed, Feb 27, 2008 at 1:56 AM, David Nereson <dnereson at 4dv.net> wrote:

>      How do you tell people you don't want to work on their old beater /
> junker / clunker without coming off as a piano snob, especially if the
> person who referred you has a piano you've been tuning for years that's no
> better?  ("You worked on theirs, now all the sudden ours isn't good enough
> for ya?")
>     --veteran tuner, but still stymied by certain situations
>     --David Nereson, RPT
>
>

I developed a phrase for situations like that which I will license you to
use at no charge, Look them right in the eye and tell them "What you have
here is firewood masquerading as a piano!" When they then look at you and
say "But can't you just....." cut them off and tell them "I am a piano
technician, not a thief, therefor I sleep very well each night". Then leave.
I'm in my 39th year in this business and it works for me,

Mike
-- 
We have enough youth, how about a fountain of SMART?
Michael Magness
Magness Piano Service
608-786-4404
www.IFixPianos.com
email mike at ifixpianos.com
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