turning down unwanted biz

[Paul T Williams]

A good tech in Seattle once coined the phrase "Zombie" pianos.....They're 
dead, but they don't know it yet! ;>).  I've used that one and "This piano 
is older than most people live and the men and women who made it would be 
amazed that it's still around." (unless it's just a 15 -year old Young 
Chang G-150...:>o).

PTWRPT





"Michael Magness" <IFixPianos at yahoo.com> 
Sent by: pianotech-bounces at ptg.org
02/27/2008 09:07 AM
Please respond to
Pianotech List <pianotech at ptg.org>


To
"David Nereson" <dnereson at 4dv.net>, "Pianotech List" <pianotech at ptg.org>
cc

Subject
Re: turning down unwanted biz








On Wed, Feb 27, 2008 at 1:56 AM, David Nereson <dnereson at 4dv.net> wrote:
    How do you tell people you don't want to work on their old beater / 
junker / clunker without coming off as a piano snob, especially if the 
person who referred you has a piano you've been tuning for years that's no 
better?  ("You worked on theirs, now all the sudden ours isn't good enough 
for ya?")
    --veteran tuner, but still stymied by certain situations
    --David Nereson, RPT
     

I developed a phrase for situations like that which I will license you to 
use at no charge, Look them right in the eye and tell them "What you have 
here is firewood masquerading as a piano!" When they then look at you and 
say "But can't you just....." cut them off and tell them "I am a piano 
technician, not a thief, therefor I sleep very well each night". Then 
leave.
I'm in my 39th year in this business and it works for me,
 
Mike
-- 
We have enough youth, how about a fountain of SMART?
Michael Magness
Magness Piano Service
608-786-4404
www.IFixPianos.com
email mike at ifixpianos.com 
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