[pianotech] Ethics and efficacy of part-time tuning

David Andersen david at davidandersenpianos.com
Wed Apr 1 11:01:51 PDT 2009


Awesome post. 100% agree. Again, the listers prove how valuable a  
resource this actually is. I'd a hundred times rather have Mark Purney  
sit in for me than a few full-time hack artists I regularly follow up  
on here in the city of angels. Attitude is everything. I'll say it  
again, in caps, for you glaze-eyed sleepwalkers: ATTITUDE IS  
EVERYTHING. This is a custom business, working on custom instruments.  
Mark, do it just how you want to do it. I trust you.
David Andersen


On Apr 1, 2009, at 10:49 AM, Mark Purney wrote:

> What is the point of making such comments? All this does is  
> discourage and discard less experienced technicians, and I hope none  
> of the part timers on this list pay any attention to it. I believe  
> there are many excellent part time techs, and there are others that  
> are working hard to become the best they can be. Many of today's  
> part time technicians will eventually be the future of this  
> profession; the ones who someday teach and mentor others.
>
> The brain surgery comparison is silly. A brain surgeon is a  
> specialist, in the highest levels of the medical profession. If we  
> were talking about rebuilding six-figure pianos, maybe we could  
> reasonably go there, but even then, nobody is going to die if  
> something goes wrong (unless you drop the piano on them). If I need  
> a flu shot, should I insist on a brain surgeon to administer, or  
> would a part time nurse or physician's assistant be more  
> appropriate? If a Wurlitzer spinet needs a pitch raise, would the  
> best rebuilder in town be the only person worth calling? Really?
>
> I'm part time, and may continue to be for a long time to come - by  
> choice. I'm dedicated to my work, and dedicated to making my clients  
> happy. Am I delivering the quality results they expect, and do they  
> know they can rely on me, and that I will go out of my way to make  
> sure they are 100% satisfied every time? THAT is what matters to the  
> client, and therefore, what matters to me.
>
> I'm intentionally growing my business slowly. In my situation, I  
> believe it is the best approach, both ethically, and for efficacy.  
> It gives me time to focus on education, learning new skills,  
> practicing old skills, helping my local chapter, going to  
> conventions and classes, etc. There is much to be learned while on  
> the paid job, but there is also a great deal to be learned outside  
> of it. I'm doing the best I possibly can with the time I have to  
> work with, and right now, that happens to be part time. I  
> wholeheartedly reject the notion that I'm not worth hiring because  
> of it.
>
>
>
> Bruce Dornfeld wrote:
>>
>> I don’t really think there should be a question of ethics here.   
>> Efficacy is another matter.  It is true that most all of us start  
>> as part-time tuners, but there is something to think about and  
>> discuss here.  Some of you have read the book “This is Your Brain  
>> on Music” by Daniel Levitan.  It is a good book, if a poor title.   
>> The book is mainly about how listening and playing music affects  
>> the brain.  One part of this book looks at the “10,000 Hour Rule.”   
>> Simply put, a person achieves the master level of a skill after  
>> 10,000 hours of practice.  If you Google 10,000 hour rule you will  
>> find numerous citings by scientists and authors.  Mozart put in  
>> enough hours as a kid to become an expert keyboard performer, and  
>> later a composer.  20 hours a week for 10 years will do it.  How  
>> many part-timers will achieve this level and how soon?  Part-time  
>> for some may be 20 or more hours each week, for others it may be 4  
>> hours per week.  All of us have corrected problems we caused,  
>> repaired improperly, or just misdiagnosed when we were beginners at  
>> piano service.  If we don’t put in the time, will we achieve a  
>> level of expertise soon enough to keep a piano in proper shape?
>>
>> At a meeting of the International Association of Piano Builders and  
>> Technicians almost twenty years ago, there was a question asked by  
>> the Americans of the Korean technicians.  The translator had to  
>> repeat or rephrase the question several times because it did not  
>> make sense to the Koreans.  The question put to them was, “How many  
>> part-time piano tuners are there in Korea?”  Their eventual  
>> response was, “None.  Using a part-time piano technician makes no  
>> more sense than using a part time brain surgeon.”
>>
>> Bruce Dornfeld, RPT
>> bdornfeld at earthlink.net
>> North Shore Chapter
>>
>
>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/pianotech_ptg.org/attachments/20090401/3faed212/attachment.html>


More information about the pianotech mailing list

This PTG archive page provided courtesy of Moy Piano Service, LLC